By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, you must not use our services. Effective Date: [20/09/2025]

1. Acceptance of Terms

By registering or using Prepni.com, you agree to these Terms & Conditions. If you do not agree, you may not use our services.

2. Description of Service

Prepni connects learners with qualified tutors for online and offline learning sessions.

Users can create accounts, book lessons, sync with Google Calendar, and access educational materials provided through our platform.

3. Pricing Changes

We reserve the right to change pricing at any time. Users will be notified of any changes in advance.

4. User Responsibilities

Provide accurate and up-to-date information during registration.

Keep your login credentials secure and confidential.

Use the platform only for lawful educational purposes.

Do not share, resell, or exploit any content obtained through Prepni for commercial use.

5. Third-Party Integrations (Including Google API Services)

Prepni integrates with Google Calendar to enhance scheduling and class management.

By connecting your Google account, you authorize Prepni to:

Access and manage calendar events only related to your tutoring sessions.

Display class information and sync lesson times.

Prepni will not:

Use Google user data for advertising or unrelated purposes.

Share, sell, or transfer any Google Calendar data to third parties.

Our access to your Google data fully complies with the Google API Services User Data Policy.

6. User Content

You retain ownership of any content (messages, materials, notes) uploaded to the platform. By submitting content, you grant Prepni a limited license to display and use it for educational and operational purposes.

7. Payments and Refunds

All payments for lessons or subscription services are processed securely. Refunds may be issued according to our refund policy available on the platform.

You retain ownership of any content (messages, materials, notes) uploaded to the platform. By submitting content, you grant Prepni a limited license to display and use it for educational and operational purposes.

• Payments for tutoring sessions must be made through our platform. Accepted payment methods include bank cards and [Stripe, Paypal, Razorpay, Paystack, Paytm, Flutterwave, Payfast].

• The tutor cancels the session.
• The session did not occur due to technical issues on the platform.

• Sessions can be rescheduled up to 24 hours in advance through the platform.

8. Tutor Responsibilities

• Tutors must provide accurate and up-to-date information in their profiles. Misrepresentation may result in account suspension.

• Tutors are expected to deliver sessions professionally and punctually.

• Tutors must comply with all relevant educational and legal requirements in their region.

9. Student Responsibilities

• Students are expected to attend sessions on time and actively participate.

• Students are encouraged to provide constructive feedback and rate their tutors after each session.

10. Cancellation Policy

Student Cancellations

• Students can cancel or reschedule a session without any penalty if done up to 24 hours before the scheduled session start time. No charges will be applied.

• Cancellations made within 24 hours of the scheduled session will incur a cancellation fee of [total fee for that class]. This fee compensates the tutor for the short notice and lost opportunity to fill the time slot.

Tutor Cancellations

• Tutors are expected to maintain their schedules accurately. If a tutor needs to cancel a session, they must notify the student as soon as possible. Tutors who frequently cancel sessions Will face penalties, including suspension or removal from the platform.

No-Shows

• If a student does not show up for a session without prior notice, the session fee will still be charged, and the tutor will be paid for their time.

• If a tutor does not show up for a session without prior notice, the student will be fully refunded, and the tutor will face penalties, including suspension or removal from the platform.

11. Rescheduling policy

Students and tutors can reschedule a session up to 24 hours before the scheduled time without any penalty. Rescheduling within 24 hours of the session may be treated as a cancellation, and the respective fees may apply.

12. Refund policy

• Refunds are issued in the following situations:
  • Tutor cancels a session.
  • Session did not occur due to technical issues on the platform.

• Refund requests must be submitted within [1 Hour] after the scheduled session. The platform will review and process eligible refunds within [24-48hrs]. Refunds will be transferred to your balance

13. Policy Changes

• The platform reserves the right to modify the cancellation policy at any time. Users will be notified of any changes in advance. Continued use of the platform after any such changes constitutes acceptance of the new terms.